Intelligent Document Processing (IDP)
Automatically capture and process data from documents using advanced OCR and cognitive AI techniques. Infocap’s unparalleled IDP expertise means we can help you turn mountains of forms, PDFs, and emails into structured, usable data. Whether it’s invoices, claims, or applications, our IDP solutions extract key information, validate it, and input it into your systems without human intervention—dramatically reducing manual data entry and errors while speeding up document-heavy workflows.
Intelligent Automation
Transform your business with end-to-end intelligent automation. Infocap integrates AI into your workflows to optimize processes, reduce manual effort, and eliminate silos. From advanced robotics to cognitive services, we deliver intelligent, future-ready processes that adapt and self-improve. You’ll see faster cycle times, improved accuracy, and a workforce empowered by assistive technology rather than bogged down by tedious tasks.
Agentic AI
Discover next-generation automation through autonomous AI agents. These intelligent agents can act, learn, and evolve on their own, executing tasks without explicit step-by-step instructions. Infocap helps you leverage Agentic AI to automate complex processes that traditionally required human judgment, with systems that improve over time as they learn from data and outcomes.
Artificial Intelligence & Machine Learning
Leverage the power of AI and ML to drive smarter decision-making in your organization. Infocap helps you apply machine learning models to predict outcomes (like demand forecasting or risk scoring) and natural language processing to understand text or voice data. By embedding AI into your processes, from chatbots to predictive maintenance, you extend human capabilities with data-driven insights and automated reasoning. These technologies automate complex tasks that traditionally required expert analysis, giving your organization a competitive edge built on intelligence and innovation.
Low-Code Development
Build and deploy business applications in a fraction of the time with low-code platforms. Infocap guides you in using low-code tools that allow drag-and-drop application design, pre-built integrations, and minimal hand-coding. The result is that business users and IT can collaborate more effectively, iterating on apps quickly to meet evolving needs. Low-code development empowers you to respond to opportunities or problems rapidly—launching new workflows, customer apps, or internal tools in days or weeks instead of months. This boost in agility lets your organization innovate without being bottlenecked by scarce developer resources.
Process Orchestration
Seamlessly integrate and automate end-to-end processes across multiple systems with process orchestration. Rather than a patchwork of isolated automations, orchestration creates a harmonized workflow where each system and bot works in concert. Infocap designs orchestrated solutions that ensure work moves from one step to the next automatically—with built-in checkpoints for compliance and quality. This leads to greater operational agility and a smoother experience for both your customers and your employees, even as processes span different departments or software platforms.
Process Mining
Gain complete visibility into your operations with process mining. By analyzing system event logs and real-time data, process mining tools can map out actual workflows within your organization (as opposed to how you think they occur). Infocap uses this technology to identify bottlenecks, compliance deviations, and inefficiencies in your processes. We then help you make informed decisions to optimize each step, leading to better performance and reduced costs.
Task Mining
Shine a light on how work actually gets done at the desktop level. Task mining tools record user interactions (clicks, keystrokes) to identify repetitive, time-consuming actions across your staff’s daily work. Infocap leverages task mining to pinpoint which tasks are prime candidates for automation. By analyzing this user-level data, we discover hidden inefficiencies and build automations (like RPA bots or macros) to handle those tasks. The outcome is a significant productivity boost and more value-added time for your employees.
Communication Mining
Uncover insights from unstructured communications (emails, chats, support tickets) with communication mining. AI can analyze text and even voice transcripts at scale to detect trends, sentiment, and common requests. Infocap helps you implement communication mining to automate responses or route messages appropriately. The result: improved response times and a more personalized customer experience, as well as valuable data on what your customers or employees are talking about most.
Test Automation
Deliver higher-quality software and systems faster by automating your testing processes. Infocap implements test automation frameworks that can execute thousands of test cases (across web, mobile, API, etc.) every time you update an application—no human effort needed. This not only accelerates your development cycles (continuous integration and deployment become easier) but also improves reliability by catching bugs earlier and more consistently than manual testing. Your IT team can focus on fixing issues and developing new features instead of tediously clicking through test scripts.
