Our Technologies

Technology Platforms

Infocap maintains strong relationships with industry leading vendors and organizations. These relationships ensure Infocap is prepared to thoroughly evaluate each customer’s requirements and meet their needs with appropriate solutions.

Tungsten Automation (formerly Kofax)

Intelligent Process Automation (IPA) and Intelligent Document Processing (IDP)

Infocap is a Tungsten Automation Gold Partner offering superior expertise in Intelligent Automation and TotalAgility. Infocap delivers solutions to your most complex business challenges, leveraging our expertise in automation, decisioning, and solution design and implementation. Our team holds over 100 certifications and accreditations, including all of the top-tier accreditations offered by Tungsten, demonstrating our industry-leading capabilities with both TotalAgility and the full portfolio of Tungsten’s document capture and transformation offerings.

Cloud Infrastructure-as-a-Service (IaaS Solutions)

Cloud Services

Cloud infrastructure as a service (IaaS) is a highly automated offering where compute resources, complemented by storage and networking capabilities, are offered to the customer on-demand. Infocap has working knowledge and partnerships with leading IaaS service providers.

Carahsoft

Government IT solutions provider

Carahsoft Technology Corp. is the trusted Government IT solutions provider. As a top-ranked GSA Schedule Contract holder, Carahsoft serves as the master government aggregator for many of its best-of-breed vendors, supporting an extensive ecosystem of software manufacturers, resellers, and consulting partners committed to helping government agencies select and implement the best solution at the best possible value. The company’s dedicated Solutions Divisions proactively market, sell and deliver VMware, Symantec, EMC, Adobe, F5 Networks, Open Source, HP, SAP, and Intelligence products and services among others.

Working as an agent for Carahsoft, Infocap is able to support Kofax product acquisitions using the GSA Schedule IT 70 contract vehicle

Fujitsu

Scanners

Fujitsu Computer Products of America, Inc. (FCPA) is an established leader in the document imaging market, featuring state-of-the-art scanning solutions in the workgroup, departmental, and production-level scanner categories. Fujitsu scanners deliver speed, image quality, and great paper handling, along with easy integration and compatibility with over 200 document imaging applications

Kodak

Scanners

Kodak offers the broadest array of document imaging products, services and solutions available. From desktop to high-volume production, Kodak has the ideal scanning solution

A2iA

Handwriting Recognition

A2iA (Artificial Intelligence & Image Analysis), founded in 1991, headquartered in New York and Paris, is the worldwide leading developer of Intelligent Word Recognition (IWR) technology for reading natural handwriting, including cursive handwriting, from paper documents

VMWare

Virtualization

An industry-leading virtualization software company that empowers organizations to innovate and thrive by streamlining IT operations

Microsoft

Operating System/Development

Simplify deployment, operations, and interoperability with a single, powerful Information Technology solution

Intelligent Process Automation (IPA) and Intelligent Document Processing (IDP)

Unleash the Power of Intelligent Automation

Infocap is a Tungsten Automation Gold Partner offering superior expertise in Intelligent Automation and TotalAgility. Several of our team came from the Kofax public sector professional services group, and over the last decade have built many of the largest and most complex Kofax deployments now in place across both defense and civilian agencies. Everyday millions of users log-in to mission-critical systems built by Infocap.

Infocap was named by Kofax (now Tungsten Automation) as the Intelligent Automation Partner of the Year (in 2021) for our pioneering work with TotalAgility across multiple government programs. Infocap has successfully supported the missions of all branches of the U.S. military as well as the Office of the Secretary of Defense, Defense Logistics Agency, U.S. Department of Veterans Affairs, as well as the Department of Health and Human Services (HHS), the National Archives and Records Administration (NARA), the National Aeronautics and Space Administration (NASA), California Department of Public Health (CDPH), Internal Revenue Service (IRS), and several others.

Why Choose Infocap for Your UiPath Journey?

Agentic AI Expertise: Leverage the next evolution of enterprise automation, combining AI agents, robots, and human intelligence for complex, adaptive workflows.
RPA Excellence: Streamline repetitive tasks and boost productivity with industry-leading robotic process automation.
Comprehensive Process Intelligence: Gain deep insights into your operations with UiPath's Process, Task, and Communication Mining capabilities.
Intelligent Document Processing: Transform how you handle documents with AI-powered extraction and interpretation.

Transformative UiPath Solutions

Document Understanding™: Process a wide variety of documents intelligently, from structured forms to handwritten notes.
Task Mining: Automatically capture and analyze user interactions to uncover optimization opportunities.
Agentic Orchestration: Seamlessly manage complex workflows involving AI agents, robots, and human workers.

Why Choose Infocap for Your Panviva Implementation?

Instant Expertise: Equip your agents with contextual knowledge at their fingertips, eliminating lengthy searches and training periods.
AI-Driven Insights: Leverage artificial intelligence to provide real-time, relevant information to your customer service team.
Seamless Omnichannel Support: Deliver consistent, high-quality responses across all customer touchpoints.
Compliance Assurance: Ensure adherence to regulations and company policies with trusted, up-to-date knowledge.

Transformative Panviva Solutions

Intelligent Knowledge Base: Access a centralized repository of information that learns and adapts to your business needs.
Contextual Guidance: Provide agents with step-by-step instructions tailored to each customer interaction.
Performance Analytics: Gain insights into agent performance and knowledge gaps to continuously improve service quality.
Integration Capabilities: Seamlessly incorporate Panviva into your existing contact center technology stack.

Revolutionize Your Customer Service

Boost agent productivity and confidence.
Reduce average handling time and increase first-call resolution rates.
Ensure consistent, compliant customer interactions.
Improve customer satisfaction and loyalty.

Why Choose Infocap for Your AWS Automation and AI Journey?

Amazon Bedrock Expertise: Access multiple Foundation Models (FMs) and implement sophisticated Retrieval Augmented Generation (RAG) applications.
Serverless RAG Solutions: Combine the power of LLMs with the efficiency of serverless architecture using AWS Lambda.
Enhanced Customer Experience with AWS Connect: Leverage AWS Connect to establish a scalable, cloud-based contact center that seamlessly integrates voice, chat, and other communication channels. This empowers businesses to enhance customer interactions and streamline agent productivity.
Intelligent Insights with AWS Connect Contact Lens: Utilize Contact Lens to analyze customer conversations in real-time, providing valuable insights into customer sentiment, trends, and compliance. This enables proactive issue resolution and personalized customer service, further elevating the customer experience.

With Infocap, you can unlock the full potential of AWS to drive innovation, efficiency, and growth across your organization. Whether you're looking to automate processes, enhance customer service, or leverage AI for strategic insights, we have the expertise to guide you every step of the way.

Transformative AI Capabilities

RAG Evaluation: Assess and optimize your RAG applications using Amazon Bedrock's automated knowledge base evaluation.
LLM-as-a-Judge: Perform model evaluations with human-like quality at a fraction of the cost and time.
Customizable Foundation Models: Fine-tune and adapt FMs to your specific use cases and data.
Seamless Data Integration: Incorporate your proprietary data into AI workflows using Amazon S3 and other AWS service.

Why Choose Infocap for Your Azure AI Journey?

Azure OpenAI Service: Integrate powerful language models like GPT-4 into your applications with ease.
Azure AI Search: Implement sophisticated Retrieval Augmented Generation (RAG) architectures with advanced vector and semantic search capabilities.
Azure Machine Learning Proficiency: Develop and deploy custom AI models, including RAG implementations with tools like LangChain.
Azure AI Services Integration: Leverage a wide range of AI capabilities, including Vision, Language, and Speech services.

Cutting-Edge AI Solutions

Retrieval Augmented Generation (RAG): Enhance LLM outputs with your proprietary data for more accurate and contextually relevant responses.
Maximum Marginal Relevance (MMR): Improve the diversity and relevance of search results in your RAG pipelines.
Azure AI Agent Service: Automate complex workflows with AI agents that can interact with your enterprise data and tools.
Multimodal AI Applications: Accelerate development of AI apps that can understand and process various data types.

Why Choose Infocap for Your Azure Cloud Journey?

Unparalleled Scalability: Effortlessly grow your infrastructure as your business expands, with Azure's global network of data centers.
Robust Security: Protect your critical data with Azure's advanced encryption, access control, and threat intelligence features.
Cost-Effective Solutions: Pay only for what you use with Azure's flexible pricing model, optimizing your IT spend.
Seamless Hybrid Integration: Bridge your on-premises systems with cloud capabilities for ultimate flexibility.

Transformative Azure Cloud Services

Powerful Compute: Deploy and manage virtual machines, containers, and serverless applications with ease.
Intelligent Analytics: Gain actionable insights from your data using Azure's advanced AI and machine learning tools.
Comprehensive Storage: Securely store and manage vast amounts of structured and unstructured data.
Global Networking: Connect your applications and services worldwide with Azure's robust networking capabilities.

Partner with Infocap

Don't just adapt to the future – shape it. Let Infocap be your guide in leveraging Microsoft Azure's vast ecosystem to unlock new levels of efficiency, innovation, and competitive advantage. Together, we'll co-innovate to slingshot your business to new heights in the digital era.

As your trusted Azure partner, Infocap brings you state-of-the-art AI technologies to revolutionize your business operations. We leverage Azure's comprehensive AI services to deliver intelligent solutions tailored to your needs.

Why Choose Infocap for Your Deepgram Implementation?

Comprehensive Voice AI Solutions: Leverage a full suite of APIs for speech-to-text, text-to-speech, and voice agents.
Unmatched Accuracy and Speed: Benefit from industry-leading transcription precision and real-time processing.
Scalable Enterprise Solutions: Deploy voice AI safely and securely across your organization, no matter the scale.
Cost-Effective Innovation: Unlock the potential of voice data with solutions designed for high performance and efficiency.

Transformative Deepgram Capabilities

Voice Agent API: Enable natural, seamless conversations between humans and machines with a unified voice-to-voice solution.
Advanced Speech-to-Text: Transcribe speech with unparalleled accuracy, speed, and cost-effectiveness.
Humanlike Text-to-Speech: Generate natural-sounding voice output for real-time AI and high-throughput applications.
Powerful Audio Intelligence: Gain deep insights from voice data with enterprise-scale analysis tools.

Revolutionize Your Voice Interactions

Enhance customer experiences with natural-sounding AI interactions.
Streamline operations with accurate, real-time transcription and analysis.
Unlock valuable insights from voice data across your organization.
Build innovative voice-enabled applications and services.

Why Choose Infocap for Your Babel Street Journey?

Multilingual Data Analytics: Analyze and interpret data across 20+ languages with precision and speed.
Geo-Enabled Intelligence: Gain situational awareness through geospatial and temporal analysis.
Sentiment Analysis Excellence: Detect trends, themes, and sentiment across social media and public records.
Custom Alerts & Monitoring: Stay informed with tailored alerts for topics or activities of interest.

Transformative Babel Street Solutions

Babel X®: Discover actionable insights from multilingual, global data sources.
Babel BOX®: Integrate Babel X capabilities into your own secure environment for enhanced data fusion.
Babel Channels®: Access curated multilingual content for situational awareness across industries.

Why Choose Infocap for Your Sapiens Decision Journey?

Intelligent Decision Management: Automate billions of decisions per second with accuracy and confidence.
Centralized Business Logic Repository: Ensure consistency and reusability across systems and regions.
Rapid Change Implementation: Design sustainable models to meet evolving business requirements quickly.
Enhanced Visibility & Governance: Gain control over decision dissemination and compliance tracking.

Transformative Sapiens Decision Solutions

Decision Logic Modeling: Frame requirements in formal business models accessible to all stakeholders.
Policy Optimization Tools: Reduce costs and complexity while improving operational efficiency.

Revolutionize Document Management with Infocap and Adobe Acrobat Solutions

Streamline Your Workflows with Intelligent Document Capture and Processing
Infocap partners with Adobe to transform how businesses handle document workflows, from scanning and creating PDFs to modifying, signing, and distributing them. By leveraging Adobe’s industry-leading tools, we help organizations digitize paper-based processes, automate form creation, and ensure secure e-signature workflows – all while enhancing efficiency and accuracy.

Why Choose Infocap for Your Adobe Acrobat Journey?

Advanced Scanning and OCR Capabilities: Convert scanned documents into editable and searchable PDFs using Optical Character Recognition (OCR).
Fillable Form Creation: Turn static documents into interactive, fillable forms to streamline data collection and processing.
Effortless PDF Editing: Modify text, images, and layouts directly within PDFs to keep content up-to-date without recreating documents.
Secure E-Signature Workflows: Collect legally binding e-signatures quickly and securely with Acrobat Sign, ensuring compliance and traceability.
Automated Document Distribution: Track, manage, and store signed documents automatically for seamless record-keeping.

Transformative Adobe Acrobat Solutions

Interactive PDF Forms: Create dynamic forms with fields for text input, checkboxes, dropdowns, and calculations to simplify data collection.
E-Signature Integration: Enable fast and secure signing processes for contracts, approvals, and agreements from any device.
Document Collaboration Tools: Share PDFs for review with annotations, comments, and version control to enhance teamwork.
PDF Optimization Features: Compress file sizes, merge multiple documents, or organize pages to streamline workflows.

Redefine Industrial Document Capture with Infocap and Kodak Alaris Solutions

Optimize High-Speed Scanning for Intelligent Automation Ecosystems
Infocap collaborates with Kodak Alaris to deliver cutting-edge document capture technologies designed for high-volume, enterprise-class workflows. By integrating Kodak’s advanced scanners into intelligent document processing systems, we help businesses streamline operations, reduce manual effort, and achieve unparalleled efficiency in data-driven environments.

Why Choose Infocap for Your Kodak Journey?

High-Performance Scanning Capabilities: Process thousands of pages per hour with precision and reliability.
Smart Data Extraction: Leverage intelligent OCR to extract actionable insights from scanned documents.
Robust Workflow Integration: Seamlessly connect Kodak’s scanning solutions to automation platforms for end-to-end efficiency.
Enterprise Durability: Depend on Kodak’s industrial-grade hardware for consistent performance in high-demand scenarios.

Transformative Kodak Solutions

High-Speed Scanners: Optimize document capture for large-scale operations across industries.
Automated Data Processing: Extract key information from scanned documents to feed intelligent workflows.
Enhanced Productivity Tools: Reduce bottlenecks by integrating scanned data into automated systems for faster decision-making.

Simplify Application Deployment with Infocap and VMware

Enable Digital Transformation with Scalable, Manageable Solutions
Infocap partners with VMware to empower organizations to modernize their application deployment processes, transitioning away from legacy systems to flexible, cloud-ready environments. By leveraging VMware’s powerful virtualization and hybrid cloud solutions, we help businesses deploy applications in highly manageable ways that support digital transformation and unlock operational agility.

Why Choose Infocap for Your VMware Journey?

Streamlined Application Deployment: Simplify the process of deploying new or existing workloads across on-premises and cloud environments.
Legacy System Modernization: Transition legacy applications seamlessly into scalable virtual environments without the need for extensive refactoring.
Hybrid Cloud Flexibility: Deploy applications across multi-cloud platforms with consistent management and monitoring tools.
Enhanced Security and Compliance: Ensure secure application deployments with VMware’s robust security features and compliance frameworks.

Partnering with Ingram Micro: A Gateway to Growth and Innovation

Unlock New Opportunities with Ingram Micro

As a proud partner of Ingram Micro, Infocap gains access to an unparalleled ecosystem designed for growth-focused cloud partners. This collaboration empowers us to deliver innovative solutions that drive recurring revenue and enhance customer retention. With exclusive access to customized reporting, training resources, and expert support, we are equipped to maximize our potential in the ever-evolving tech landscape.

Why Partner with Ingram Micro?

Tailored Support: Benefit from a dedicated team that provides personalized engagement and resources tailored to our business needs.
Cutting-Edge Tools: Leverage advanced automation solutions and white-labeled services that enhance our offerings and streamline operations.
Market Leadership: Join a network of ambitious partners driving transformation across industries, supported by Ingram Micro’s strong market presence.

Together with Ingram Micro, Infocap is poised to innovate, expand, and redefine success in the cloud computing space.

Empowering Public Sector Solutions with Carahsoft

Transform Government IT with Carahsoft

Infocap is excited to partner with Carahsoft, The Trusted Government IT Solutions Provider®, to deliver cutting-edge technology solutions tailored for the public sector. This partnership enhances our ability to support federal, state, and local government agencies in navigating complex IT challenges while ensuring compliance and security.

Infocap supports Tungsten Automation product acquisitions through Carahsoft using the GSA Schedule IT 70 contract vehicle.

Why Does Infocap Partner with Carahsoft?

Extensive Network: Access Carahsoft’s vast network of government customers and resellers, expanding our reach across the public sector.
Comprehensive Solutions: Collaborate on delivering advanced cybersecurity and compliance solutions that empower organizations to meet stringent regulations like CMMC.
Innovative Collaboration: Participate in a strategic alliance that fosters innovation and drives impactful change within government IT environments.

With Carahsoft by our side, Infocap is committed to enhancing the security and efficiency of public sector operations, ultimately contributing to a more secure and effective government landscape.