TRUST by Infocap

TRUST:
Tamper Recognition Using Smart Technology

Fraudulent documents are no longer crude forgeries. Today’s bad actors use sophisticated techniques (i.e., altered photos, modified metadata, fake holograms, high-quality reproductions, and more) that routinely bypass both human reviewers and legacy fraud systems. We have the solution for the GenAI-powered fraudulent and faked documents that we all need to guard against as we go deeper into the 21st Century.

AI-Powered Fraudulent Document Detection for Government Healthcare Programs

TRUST (Tamper Recognition Using Smart Technology) by Infocap is purpose-built to solve this problem for government and military healthcare programs. It delivers real-time, AI-driven document authentication and tamper detection for eligibility verification, patient access, and claims processing, without slowing operations or adding massive review costs.

Designed specifically for programs like TRICARE, DoD healthcare programs, healthcare.gov, Medicaid, and Medicare, TRUST integrates seamlessly into existing workflows to stop fraud before it becomes an eligibility, renewal, payment, access, or compliance risk.

The Problem: Document Fraud Is Now a Universal, Systemic Risk

Government healthcare programs face three converging challenges:

1. Fraud Is Increasing, and Getting Smarter

Fraudulent document forgery and identity theft now cost public and military healthcare systems hundreds of millions of dollars annually. High-quality forgeries regularly pass manual review and basic validation checks. It's no longer a matter of whether you can extract the information from documents, but whether the document itself, and any information on it, are trustworthy in the first place.

2. Manual Review Can’t Keep Up

Claims processors and intake teams simply cannot reliably detect:

  • Altered photos and swapped faces
  • Tampered expiration dates
  • Fake holograms and watermarks
  • Modified document metadata

What looks “real” to a human is often anything but.

3. Legacy Systems Create Too Many False Positives

Traditional fraud tools:

  • Flag 10–20% of legitimate cases for review
  • Create massive operational backlogs
  • Delay patient access and claims processing
  • Increase cost while degrading customer experience

And they still don’t scale to modern volume or the sophistication of everyday fraudulent/fake documents.

The Result?

  • Real fraud slips through
  • Legitimate patients and providers get delayed
  • Compliance risk increases
  • Operational costs keep climbing

The Solution: TRUST by Infocap

TRUST is an AI/ML-powered fraudulent document detection platform designed specifically for government (public-facing or employee-facing) and military healthcare environments.

It provides:

  • Real-time document authentication and tamper detection
  • Multi-layer identity and document verification
  • Automated compliance reporting and audit trails
  • Seamless integration into existing claims, enrollment, and eligibility systems

All delivered on a secure, scalable, serverless AWS architecture.

What Makes TRUST Different

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Built for Military & Government Credentials

Unlike generic fraud tools, TRUST uses proprietary AI/ML models trained specifically on civilian and military-issued documents, including documents like:

  • Military IDs
  • Dependent IDs
  • VA cards
  • Commissary cards
  • Government benefit credentials

This is non-commoditized expertise—purpose-built for DoD and public sector realities.

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Multi-Layer Verification, Not Single-Point Checks

TRUST combines:

  • Document analysis (Amazon Textract OCR & structure detection)
  • Facial recognition & image analysis (Amazon Rekognition)
  • Hologram & watermark detection
  • Metadata and tamper pattern analysis
  • Cross-checking and workflow orchestration

This layered approach enables consistent 95%+ fraud detection accuracy without exploding false positives.

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Real-Time Adjudication

TRUST verifies documents in seconds, not minutes, hours, or days.

That means:

  • Faster insurance eligibility
  • Faster patient access
  • Fewer downstream investigations
  • Less rework and remediation
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Purpose-Built for Government Scale and Compliance

  • Designed to scale to millions of documents processed annually
  • Built-in encryption, PII/PHI protection, and audit trails
  • Supports 100% compliance documentation through automated evidence capture

Core Capabilities

  • Military & Government Document Fraud Detection
  • Real-Time Authentication & Tamper Detection
  • Multi-Factor Identity & Document Verification
  • Automated Compliance Reporting & Audit Trails
  • Event-Driven Fraud Alerts & Case Routing
  • Seamless Integration into Existing Systems
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Technology Foundation (AWS-Native)

TRUST is built on a modern, secure, serverless AWS architecture:
  • AWS Lambda (serverless compute)
  • Amazon Textract (OCR & document analysis)
  • Amazon Bedrock Data Automation (data detection and extraction)
  • Amazon Rekognition (facial recognition & image analysis)
  • Amazon SageMaker (ML model training & deployment)
  • Amazon S3 (secure document storage)
  • AWS Step Functions (multi-step verification workflows)
  • Amazon EventBridge (event-driven fraud alerts)
  • AWS KMS (encryption for PII/PHI)
This architecture delivers:
  • High scalability
  • Lower operational cost
  • Faster deployment
  • Enterprise-grade security

Proven Operational Advantage

Faster Time to Value
  • 1–6 month deployment vs. 9–18 months for legacy fraud platforms
Better Outcomes
  • Real-time verification vs. 5–10 minute manual review
  • Reduced compliance risk and audit findings
  • Fewer false positives
  • Better user experience for insured, dependents, patients, providers, administrators and executives/owners
Real Financial Impact

Organizations using TRUST can expect:

  • $500K–$2M in annual fraud loss reduction through early detection
  • Significant reduction in manual review costs
  • Improved operational throughput without new infrastructure investment

Why Infocap

Infocap brings:

  • More than a decade of government healthcare and public sector automation experience
  • Deep understanding of:
    • DoD and military credentialing
    • Public healthcare workflows
    • Compliance, audit, and governance realities
  • A proven approach to delivering outcome-driven, production-grade AI, not experiments or pilots

We don’t just deploy technology. We design solutions that fit how government actually works.

Who TRUST Is For

  • DoD healthcare programs
  • Federal healthcare agencies
  • State Medicaid and public health agencies
  • Healthcare.gov, Medicare, and benefits administrators
  • Agencies managing TRICARE (Defense Health Agency and Health Affairs).

The Bottom Line

TRUST stops fraud at the front door before it becomes cost, risk, or compliance exposure.

It replaces slow, expensive, and unreliable manual review with real-time, intelligent, auditable verification at government scale.

Let's Talk 💬

If you’re responsible for protecting access, claims, and compliance in a government or military healthcare program, let’s talk.

Contact Infocap to learn how TRUST can help your agency reduce fraud, improve operations, and strengthen compliance, without slowing the mission.

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