In the early 2010s, as automation technologies were rapidly evolving, a visionary group of experts in business process optimization recognized a critical opportunity. They saw beyond the hype of emerging tools and identified a fundamental challenge: how to harness the power of automation while keeping the human element at the forefront.
This insight was born from years of experience working on some of the most ambitious and complex automation projects in the United States. The team has been at the forefront of implementing large-scale automation solutions for government agencies and highly regulated industries, including initiatives that would impact millions of Americans.
Through these experiences, these thought leaders witnessed firsthand the struggles organizations faced when trying to implement meaningful automation. Despite the promise of efficiency gains, many projects fell short or failed entirely. The root cause? A disconnect between technological capabilities and the human workforce meant to benefit from them.
This realization led to the formation of Infocap. The company's mission was clear: to enable organizations to reach their full potential with intelligent automation solutions that extend human capabilities.
Unlike traditional approaches that often neglect the human aspect of the workforce, Infocap’s human-centric automation places the human perspective at the center of our approach to deliver consistent, rule-based automation that addresses human limitations.
Its solutions go beyond simple task automation: Infocap creates digital workers that seamlessly blend with human teams as integral members of a hybrid workforce. These digital workers use the same systems and follow the same rules as humans, ensuring that automated outcomes are observable, explainable, and accountable.
Today, Infocap stands as a trusted partner for organizations seeking to harness the true potential of intelligent automation. By focusing on co-innovation and transformational solutions, Infocap continues to push the boundaries of what's possible. The company's track record includes some of the largest and most impactful automation projects in the country, transforming how organizations and government agencies serve their constituents and customers.
In a world where automation is ubiquitous, Infocap remains uniquely positioned to help future-focused leaders navigate the complexities of digital transformation. We empower our clients to achieve results previously considered unattainable, unlocking limitless possibilities for their organizations and the people they serve.
