Director, Business Transformation
Ken Zink
Ken is a seasoned Digital Transformation Leader with extensive expertise in driving engineering innovations, re-engineering processes, and spearheading digital transformations. Based in Jacksonville, Florida, he has consistently delivered value through strategic planning, governance, and the adoption of intelligent process automation (IPA) and robotic process automation (RPA) technologies.
As the Director of Business Transformation, Ken leads strategic initiatives to drive innovation, streamline operations, and elevate organizational efficiency. By leveraging emerging technologies, intelligent automation, and process re-engineering, Ken guides cross-functional teams in designing and executing solutions that align with the company's vision and deliver measurable impact. His role emphasizes fostering a culture of continuous improvement, empowering teams to embrace change, and enabling data-driven decision-making that supports sustainable growth. Through close collaboration with senior leadership and stakeholders, Ken translates complex business needs into actionable strategies that shape a future-ready organization.
Ken’s career spans over two decades across various roles in automation, consulting, and technical leadership. His background includes hands-on expertise with Tungsten products, business process optimization, and solution architecture. His collaborative and relationship-driven style, coupled with technical acumen, has been instrumental in delivering impactful business outcomes.
Ken holds certifications in RPA and as a Tungsten Technical Solutions Specialist. His commitment to continuous improvement and innovation makes him a valuable leader in the evolving landscape of digital transformation.
Best Advice: "Let us endeavor so to live that when we come to die, even the undertaker will be sorry." by Mark Twain